The client is a company that specializes in restoring building envelopes (shells). It operates a warehouse in Montreal, where it prepares and deliver lifting, tooling and scaffolding equipment as well as raw materials to over a dozen sites in Quebec and the Maritimes. Following rapid growth, the company needed to set up its own rental centre.
GCC’s mandate was to set up such a rental centre to delivers equipment or construction material to project sites. The items must be delivered within the set deadline in a safe manner and at a cost lower than any competitor
To achieve those goal, GCC started by implement computer software to facilitate inventory management. Then, standardized processes and procedures were put in place to optimize the client’s business practices. Finally, additional personnel were hired and the whole team was trained on the new methods and shown their effectiveness. Operation support was also provided by GCC the smooth the transition and ensure client satisfaction.
In under four months, the rental centre was operational and was managing over 50,000 items, including a fleet of 45 vehicles and lifting equipment. Every week, the rental centre saved the company over $25,000 in rental fees to competitors.